Privacy Policy

At ARS, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or purchase from us.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, email address, phone number, shipping/billing address
  • Order Information: Items purchased, payment method (via third-party payment gateways), transaction history
  • Technical Information: IP address, browser type, device type, and interaction with our website
  • Marketing Preferences: Opt-ins for email or WhatsApp communications

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders, including shipping and delivery
  • Communicate with you regarding your order, delivery updates, or customer service inquiries
  • Improve our website, product offerings, and customer experience
  • Send promotional offers, newsletters, and product updates (only if you opt-in)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Logistics partners to fulfill and deliver your order
  • Payment providers (e.g., Stripe) to securely process transactions
  • Marketing platforms (e.g., email tools or Meta Ads) only with your consent
  • Legal authorities if required by UAE law

All third-party services we work with are required to handle your information securely and lawfully.

4. Cookies & Tracking Technologies

We use cookies to improve your browsing experience, analyze site performance, and deliver relevant ads. By using our website, you consent to our use of cookies. You can manage cookie preferences in your browser settings.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask for correction or deletion of your data
  • Withdraw your consent for marketing communications at any time

To exercise any of these rights, please contact us at:
Email: support@ams.shop
Phone/WhatsApp: +971 56 400 5402

7. Data Security

We take data security seriously. Our website uses SSL encryption and complies with best practices to protect your data against unauthorized access, loss, or misuse.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.