{"id":4825,"date":"2025-08-29T13:26:23","date_gmt":"2025-08-29T09:26:23","guid":{"rendered":"https:\/\/360beats.shop\/?page_id=4825"},"modified":"2026-02-11T21:31:15","modified_gmt":"2026-02-11T17:31:15","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/360beats.shop\/ar\/frequently-asked-questions-faq\/","title":{"rendered":"Frequently Asked Questions (FAQ)"},"content":{"rendered":"
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Orders & Shopping<\/h3>\n

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Q: How do I place an order on ARS?<\/strong>
Simply browse our website, add the items you like to your cart, and proceed to checkout. You\u2019ll receive a confirmation once your order is placed.<\/p>\n

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Q: Can I modify or cancel my order?<\/strong>
Yes, orders can be modified or cancelled within 24 hours<\/strong> of placing the order. Contact us via WhatsApp at +971 56 400 5402 as soon as possible.<\/p>\n


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Shipping & Delivery<\/h3>\n

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Q: How long does delivery take?<\/strong>
We deliver across the UAE within 2\u20133 business days<\/strong>.<\/p>\n

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Q: Do you offer free delivery?<\/strong>
Yes! Orders over AED 200<\/strong> qualify for free delivery<\/strong>. Orders below this amount will have a flat delivery fee of AED 10<\/strong>.<\/p>\n

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Q: Can I track my order?<\/strong>
Yes. Once your order is shipped, we\u2019ll send you a tracking update via WhatsApp or email.<\/p>\n


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Payment<\/h3>\n

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Q: What payment methods do you accept?<\/strong>
We currently accept card payments via Stripe.<\/p>\n


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Returns & Refunds<\/h3>\n

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Q: Can I return a product if I\u2019m not satisfied?<\/strong>
Yes, we accept returns within 7 days<\/strong> of delivery, as long as the product is unused and in its original packaging.<\/p>\n

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Q: How do I return a product?<\/strong>
Contact us via WhatsApp or email with your order number and reason for return. We\u2019ll guide you through the process.<\/p>\n

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Q: When will I receive my refund?<\/strong>
Refunds are processed within 7 working days<\/strong> after we receive and inspect the returned item.<\/p>\n


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Products & Quality<\/h3>\n

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Q: Where are your products made?<\/strong>
All ARS products are manufactured in-house at our facility in Sharjah, UAE<\/strong> \u2014 ensuring full quality control and faster delivery.<\/p>\n

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Q: Are your products covered by warranty?<\/strong>
We don\u2019t offer formal warranties, but if you receive a defective or damaged item, we\u2019ll replace or refund it as per our return policy.<\/p>\n

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Q: Can I request a custom size or color?<\/strong>
At this time, we offer only the available sizes and finishes shown online. However, we may offer customization in the future.<\/p>\n


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Contact & Support<\/h3>\n

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Q: How can I contact customer support?<\/strong>
We\u2019re available every day from 9 AM to 6 PM<\/strong> via:
\ud83d\udcde +971 56 400 5402<\/strong> (WhatsApp & Calls)
\ud83d\udce7 support@ars.shop<\/strong><\/p>\n

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 <\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Orders & Shopping Q: How do I place an order on ARS?Simply browse our website, add the items you like to your cart, and proceed to checkout. You\u2019ll receive a confirmation once your order is placed. Q: Can I modify or cancel my order?Yes, orders can be modified or cancelled within 24 hours of placing [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-4825","page","type-page","status-publish","hentry","fpd-variation-needed"],"_links":{"self":[{"href":"https:\/\/360beats.shop\/ar\/wp-json\/wp\/v2\/pages\/4825","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/360beats.shop\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/360beats.shop\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/360beats.shop\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/360beats.shop\/ar\/wp-json\/wp\/v2\/comments?post=4825"}],"version-history":[{"count":3,"href":"https:\/\/360beats.shop\/ar\/wp-json\/wp\/v2\/pages\/4825\/revisions"}],"predecessor-version":[{"id":7569,"href":"https:\/\/360beats.shop\/ar\/wp-json\/wp\/v2\/pages\/4825\/revisions\/7569"}],"wp:attachment":[{"href":"https:\/\/360beats.shop\/ar\/wp-json\/wp\/v2\/media?parent=4825"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}